@anton_chuvakin The hard part about communicating how/when SLAs are effective in a security service provider context is that understanding is predicated on experience. Most orgs don't have SecOps and/or IR experience. Not their fault, just something of which we all need to be mindful.

Keith

@kwm

@anton_chuvakin The hard part about communicating how/when SLAs are effective in a security service provider context is that understanding is predicated on experience.

Most orgs don't have SecOps and/or IR experience. Not their fault, just something of which we all need to be mindful.

11/9/2018, 12:55:48 PM

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