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Customer discovery questions (or, better alternatives to “What keeps you up at night?”)
Whether you’re a founder, in sales, an account manager, or in almost any other customer-facing role, the most valuable thing you can do is ask your customers questions, and learn what their goals, incentives, and measures look like.
Assorted links 2026-03-15
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Assorted links 2026-03-11
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Assorted links 2026-02-24
Assorted things I’ve read, watched, or listened to: