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Incidents: An organizational Swiss Army knife

2 minute read

Incidents may be one of the best measures of maturity, effectiveness, and progress in any highly operational environment, including but not limited to security operations and technology operations (including site reliability engineering, or SRE). However, incident management done right can be an invaluable tool that you can point at virtually any problem- or failure-prone system to make it better.

Visibility, observability, detection, and mitigation in cybersecurity

2 minute read

The concepts of visibility, observability, detection, and mitigation are foundational to cybersecurity–security architecture and detection engineering in particular–and technology operations in general. They’re useful for communicating at almost every level, within technical teams but also to organizational peers and leadership.

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